Arrangements
At Serenity Funeral Services, we understand that making arrangements for a funeral can be an emotional and overwhelming experience. We are here to support and guide you through every step of the process, ensuring that you are able to provide a fitting and respectful farewell to your loved one.
Step 1 - Consultation
Upon first contact, one of our compassionate and experienced funeral directors will meet with you either in-person, over the phone, or via a video call, based on your preference.
During this consultation, we'll discuss your immediate needs and concerns, the basic details about the deceased, your vision for the funeral or memorial service and the preliminary budget considerations.
Step 2 - Serving Planning
Together, we'll determine the best way to honor and remember your loved one.
This includes selecting a location for the service, deciding on the type of service, selection of music, readings and other personal touchers and also full cororinstyion with religious and spiritual leaders if required.
Step 3 - Details and Documentation
To ensure everything runs smoothly, we will collect all necessary documentations. We will coordinate with cemeteries and crematories whilst helping to design and order memorial, if required.
Step 4 - Personalisation
Every person's life is unique, and the funeral service should reflect that. We therefore offer memory tables and video tributes, custom casket and urns and specialised jewellery and keepsakes.
Step 5 - Aftercare Services
Our support doesn't end after the funeral service. We're here to help with grief resources and counselling referrals, assistance with notifying relevant entities and guidance on monument or marker selection.
Step 6 - Pre-planning Services
Considering pre-planning your own funeral? This can relieve your loved ones of many decisions during an emotional time. We can help you plan every aspect of your funeral service in advance and establish a payment plan or insurance policy to cover costs, a payment plan that works for you.